Here at the Volunteer Centre at Erewash Voluntary Action we are providing help for those in the community who may be struggling with tasks such as shopping and medication collections from chemists. Volunteers are also providing a friendly telephone call as no home visits are being carried out in present circumstances.

The office has never closed,  open every day Monday to Friday until 3.30pm and volunteers have been carrying out tasks across the borough, without their help we don’t know what we would do so a huge thank you to them.

To date we have received over 530 referrals and have responded promptly to those needs.

The Shopping Project is still being provided via referrals from Social Services or Health Authority, people can refer themselves via the CV Response Team at Derbyshire County Council or call us on 0115 9466740.

The Home From Hospital Support Service is available for anyone being discharged from hospital needing some help or for anyone at risk of being admitted to hospital. Referrals for this service have to go through a central hub, call 01283 817417 or email

If you wish to refer someone or have need of services yourself please call us for more information.


For the latest information download our current newsletter









Tell us about your experience of the last few extraordinary months, and what support you need – and win a £25 supermarket voucher!

Closing date 31 July 2020

We want to hear community groups, voluntary organisations, charities and social enterprises of all kinds and all sizes, from all parts of Derby City and Derbyshire.

This includes established organisations (whether or not you have been able to provide services during the lockdown), as well as new informal mutual aid / neighbourhood groups; and faith organisations, parish councils and food banks responding to the crisis.

All completed surveys will be entered into a draw to win 1 of 3 x £25 supermarket vouchers!


We want to find out, capture and share:

  • All the good work that you have been doing to make sure that people affected by COVID, especially the most vulnerable, have been supported.

  • What you have learned and experienced

  • What the impact has been on your organisation

  • Crucially, we also want to know what support and resources you will need in future, so that we can make sure that you get this


The survey should take about 20 minutes, and will ask questions about:

  • Your organisation (what you do, where you work, who you support and your annual income)

  • What you have been doing (if anything) to support people during COVID (including the kinds of support you have provided, the numbers of people you have helped and the number of volunteers who have been involved).

  • The impact of COVID on your organisation, including your income, staff (if any), volunteer numbers, levels of demand, needs and geographical differences.

  • Your experience of COVID – what the challenges have been, what you have learned – and what support you will need going forward.


Click here to start the survey

This survey is being carried out by the 3D (Third Sector Support for Derbyshire) network of local CVS, Volunteer Centres and other local voluntary sector support organisations working in partnership with public sector colleagues.

If you have any questions, or if would rather complete the survey on paper or as a Word document, or if you need someone to help you fill it in please email

Coronavirus (COVID-19)



9am – 3.30pm M – F.


We insist that all staff, volunteers, service users, colleagues and others exercise common sense and caution in the following ways:


Help stop it spreading.  We all have a responsibility for containing the virus, so make yourself aware of (and follow) the latest NHS guidance on the symptoms, practical advice how you can avoid spreading the virus, and what to do if you think you may have Coronavirus, have been exposed to, it or have travelled to a high risk area. Current information and advice about all these things can be found on the NHS website at


Don’t be a hero. If you are unwell with the symptoms linked to Coronavirus, please just let us know, and stay at home until your symptoms are gone. If you have other symptoms and are unfit for work or volunteering – report in by telephone. Please also let us know if someone from EVA is due to visit you and you are not well, so that we can cancel or reschedule the visit. This is always sensible and would apply in the case of any illness, not just Coronavirus. Remember we are connected to a wide network of people, some of whom are particularly vulnerable, and we need to avoid putting them at risk.


Tell us: If you are advised to self-isolate for any reason or if you or someone you have been in close contact with has the Coronavirus, please let us know as soon as possible so, that we can assess the risk and take advice on how to respond.


Derbyshire County Council Community Response Unit

Our phone lines are open on Monday to Friday from 9am to 5pm, 01629 535091.

Contact CRU if you feel you need help or know of any vulnerable residents that require support through the coronavirus outbreak.


Derbyshire Healthcare NHS Foundation Trust Helpline

During the first lockdown DHCFT established a telephone helpline for anyone who was anxious, depressed or had concerns about their mental health. Call 0800 028 0077 - this is a freephone number and calls from landlines or mobiles should be free. The support line is open 24 hours a day, seven days a week. This is now permanent. The helpline will continue to run with P3 Charity and DHCFT, and now has specialised support from Derbyshire Federations Youth team. This Service now has voluntary sector staff taking initial calls and signposting people on to other community services or referring to NHS clinical staff who take ownership of calls where there is needed


Stella Scott

Chief Executive

Erewash Voluntary Action - CVS is a Company Limited by Guarantee Registered in England & Wales No 3537038 and a Registered Charity (England & Wales) No 1069838.

We gratefully acknowledge support from Derby & Derbyshire CCG, Derbyshire County Council and the people of Erewash

0115 946 6740

Granville Avenue, Long Eaton, Derbyshire, NG10 4HD

©2020 by Erewash Voluntary Action.